Service Roles

Administrative Staff Profile
The Administrative Staff Pro(ASP™) measures the potential for success and fit to administrative careers. It is suitable for the use in the selection of Agents, Associate Agents, Office Managers, Marketing Assistants, Administrative Assistants, Support Staff and other administrative roles.

Read more information on this employee recruitment and selection tool and view a sample report here!

Customer Care Profile
The Customer Care Pro™ is designed for the selection, training and coaching of people for customer service roles that require first-rate client/customer relationship management. It helps identify and select individuals who will perform in service cultures, retail outlets, personal services, inside sales or roles that deal with internal customers and clients.

Read more information on this employee recruitment and selection tool and view a sample report here!

Integrity Profile
The Integrity Pro™ is a state-of-the-art selection, recruiting and diagnostic tool that helps identify individuals with high levels of integrity, honesty and sound moral reasoning. Complete with a user friendly, web-based reporting and delivery system, organizational leaders use the Integrity Pro™ to inform their organizational development efforts and act proactively to improve ethical behavior at every level in their organization. As a selection tool, it is appropriate for the selection of security professionals, cashiers, tellers and other roles where high integrity and ethical behavior are critical.

Read more information on this employee recruitment and selection tool and view a sample report here!

IT Profile
The ITPRO™ is a validated assessment tool used to select IT professionals. It identifies the inherent personal strengths, attitudes and aptitudes that will help individuals become more effective and productive in evolving Information Technology cultures.

Read more information on this employee recruitment and selection tool and view a sample report here!

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